Capture
- Document library with versioning
- OCR for scanned and handwritten archives
- Migration from file servers and SharePoint
- Video, audio, photo and structured expert interviews
- Knowledge extracted from shift reports
Ganjoor · Industrial knowledge management
Ganjoor keeper of the treasure
Keep your plant’s know-how attached to the equipment it belongs to.
Ganjoor captures what your experts know, structures it around your assets, validates it, and answers questions in seconds, with sources. It runs on your own servers and reaches the operator or maintenance tech while they’re doing the work.
SteelMelt shop to rolling mill
CementKilns, mills, packing
PetrochemicalProcess units
MiningExtraction and processing
PowerGeneration plants
The problem
Your most critical knowledge walks out with your senior experts.
Operating and maintenance knowledge sits in scattered files, shift logs and the heads of a few people. When they retire or move on, it goes with them. The result is repeated failures and longer repairs.
Capture
What experts know
Documents, scanned archives, video, audio, photos, interviews and shift reports.
Structure
Around your assets
Every piece of knowledge belongs to equipment, a process and a shift.
Validate
Before anyone relies on it
Reviewed, approved, owned and dated. Nothing is published unchecked.
Answer
In seconds, with sources
Semantic search and an assistant that cites every source it uses.
Why not a wiki
A wiki stores pages. Ganjoor keeps plant knowledge working.
What sets Ganjoor apart is that knowledge is tied to equipment, process and shift, and is delivered at the point of work.
| Wiki or document store | Ganjoor | |
|---|---|---|
| Organized by | Folders and page titles | The ISA-95 plant hierarchy: company, site, unit, line, equipment |
| Quality | Whoever edited last | Review workflow, a named owner and a review date for every item |
| Finding answers | Keyword search | Persian semantic search that understands synonyms and shop-floor terms, plus an assistant that cites sources |
| Keeping current | Pages quietly go stale | Knowledge is flagged automatically when its equipment is replaced |
| Lessons learned | Free-form pages | RCA, 5 Whys, FMEA, 8D and A3 templates, linked to the equipment |
| Where it runs | Often a cloud service | On your own servers, with an on-premise language model |
Features
Everything in the current release.
Eight feature groups, all available today. What’s on the roadmap is listed separately below.
Lessons learned and analysis
- RCA, 5 Whys, FMEA, 8D and A3 templates
- Investigations that stay consistent and searchable
- HSE lessons from incidents and near-misses
- Safety alerts linked to each piece of equipment
Asset-centric structure
- ISA-95 hierarchy: company, site, unit, line, equipment
- A knowledge profile for every asset
- Bilingual Persian and English technical glossary, with shop-floor terms
- Critical-knowledge assessment for undocumented or single-person knowledge
Search and AI assistant
- Persian semantic search with synonyms and colloquial terms
- Ganjoor Assistant: answers only from approved knowledge
- Every answer cites its sources
- Runs on an on-premise language model, with no external cloud
Validation and lifecycle
- Review inbox and workflow
- Draft, in review, approved, obsolete
- Knowledge owners and review dates
- Automatic flag when the related equipment is replaced
- “Worked / didn’t work” feedback from users
Management dashboard
- Knowledge coverage per unit
- Knowledge gaps and usage
- Experts nearing retirement
- Failed searches that reveal missing knowledge
Security and deployment
- On-premise installation
- Role-based access with confidentiality levels
- Active Directory and LDAP integration
- Full audit log, watermarking and bulk-download prevention
- Open API for other systems
Persian and Arabic first
- Fully right-to-left interface
- Solar Hijri calendar
- Support for English documents
- Aligned with ISO 30401 and ISO 9001 §7.1.6
Ganjoor Assistant
Answers from approved knowledge only, with every source cited.
The assistant uses retrieval-augmented generation over your approved knowledge. If something isn’t in the approved base, it says so instead of guessing.
- Every statement links back to a document, lesson or expert recording
- Users mark answers “worked” or “didn’t work”, which feeds the quality score
- Drafts and obsolete items are never used
- Runs on an on-premise language model: no data leaves your network
Ganjoor AssistantDemo · Steel Complex
Why do breakouts keep happening on Casting Machine 2?
- Six breakouts in the last six months. Most were sticker breakouts: the shell stuck to the mould wall. 1
- Each followed a casting-speed increase where the mould powder wasn’t changed to suit the new speed, so lubrication fell short. 2
- Select powder per SOP-CC-114 v3.2, and treat a sudden temperature drop in the top-row mould thermocouples as a warning. 3
1 Failure history · CCM-02 · Approved2 Breakout on CCM-2, shift B · 5 Whys, FMEA · Approved3 SOP-CC-114 · Mould powder selection by casting speed, v3.2 · Approved
Validation and lifecycle
Nothing is published without review, and nothing stays past its time.
Every item has an owner and a review date. When equipment is replaced, the knowledge attached to it is flagged automatically, and users rate whether advice worked.
DraftFrom capture, interviews or a shift report
In reviewIn the reviewer’s inbox, with comments and edits kept
ApprovedSearchable and available to the assistant
ObsoleteRetired by its owner, or after the equipment changed
Management dashboard
See where knowledge is thin before it costs you a repair.
Managers see coverage per unit, gaps, usage and experts nearing retirement. Failed searches show what people need that doesn’t exist yet.
Knowledge coverage by unitDemo data
Experts retiring in 24 months6
Failed searches this week14“tundish preheating”, “roll gap drift”
Who it’s for
Built for the people who keep the plant running.
Role-based access means each group sees what it needs, at the confidentiality level it’s cleared for.
Plant and maintenance managers
Coverage, gaps and retirement risk across units.
Dashboard · critical knowledgeProcess engineers
Own and approve settings, procedures and lessons.
Review · asset profilesOperators and maintenance techs
Answers at the equipment, during the shift.
Search · assistant · feedbackHSE and quality teams
Incident lessons, safety alerts and ISO alignment.
Lessons learned · audit logHolding companies
Several sites under one company in the ISA-95 hierarchy.
Company · site structureRoadmap
Coming later.
These are planned and not part of the current release.
- Coming later Mobile app with QR codes on equipment
- Coming later CMMS integration
- Coming later Expertise map
- Coming later Communities of practice
- Coming later LMS integration
- Coming later Gamification
- Coming later Retiree knowledge-retention program
- Coming later Full multi-tenant support for holdings